Video Chatbot

How to setup a video chatbot with Colossyan x Tolstoy
You can find an example at the bottom right corner of our website

Colossyan video chatbot synthetic media example

Use cases

Video chat bot: Consider video chat bots as a way to navigate a website and guide visitors to main conversion points.

Product walkthrough videos: Create and update product walkthrough videos with Tolstoy’s modular builder and by using synthetic video.

Personalized Customer Success:
Use video to drive product adoption. Now you can personalize your communications with every single user to drive product adoption and increase loyalty.

Benifits of personalized chatbots


80% of consumers are more likely to make a purchase from a brand that provides personalized experiences. - Epsilon

72% of consumers say they only engage with personalized messaging. - SmarterHQ

89% of digital businesses are investing in personalization. - Forrester

80% of companies report seeing an uplift since implementing personalization. - Econsultancy

95% of companies that saw 3x ROI from their personalization efforts increased profitability in the year after their personalization efforts. - Monetate

1. First, prepare your videos. Depending on your use case, determine how many videos you’ll want to use. We recommend between 3-6 separate videos. Keep the scripts as short as possible, around 30 seconds each.

2. Visit Colossyan and generate your videos.

3. Next, head over to Tolstoy and create a new Tolstoy. Then choose “Make my own” and "Upload a video" option. Upload your Synthesia video. You can add overlay text, and decide how people should "answer" the particular step. Click save, and you have your first "step"!

4. Create steps in Tolstoy until you have created a personalized conversation flow.

5. Then you're ready to share your Tolstoy. You can embed on your website, as a pop up widget, or in an email campaign.

6. Track interactions in the Tolstoy dashboard to monitor progress and optimize the journey.


Need to make any changes?
Simply update the video in Colossyan and re-upload the video to the specific step in Tolstoy. That’s it! For more help contact support@gotolstoy.com and we’d be happy to help.

How to

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Work more easily with everyone

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Chat with your team like friends

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Your familiar interface

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Don’t miss your important calls

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