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How Sonesta uses AI video to cut 80% of their video production costs
"Colossyan's AI technology and its translation capabilities have revolutionized our training processes, especially in a multi-lingual environment like ours."
Director of Learning & Development
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🎓 Learning & Development
🏨 Hospitality
🌍 Global
Director of Learning & Development
Director of Training & Development
VP of Communications
Director of Learning & Development
🎓 Learning & Development
🏨 Hospitality
🌍 Global
Sonesta International Hotels, a leader in the global hospitality sector, faced the challenge of efficiently creating and updating their diverse, multilingual training content.
In an industry where rapid changes demand frequent and costly reshoots, they sought a streamlined, cost-effective approach for multilingual training creation, which would ensure high employee engagement.
Key challenges
Adapting to a multi-lingual workforce
To uphold its high service standards, Sonesta required training materials in multiple languages, including English, Spanish, Chinese and Hindi.
Cost and time efficiency
Traditional video production methods were costly and time-consuming, especially considering the high turnover rate in the hospitality industry.
Adaptability and updates
In an industry where standards and procedures frequently evolve, the ability to swiftly update training content was crucial for maintaining service excellence.
Results after implementing Colossyan
The project was a resounding success, as the compelling results indicate:
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