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In this episode, Dominik is joined by Marc Steven Ramos — a longtime L&D leader who’s worked at Google, Novartis, and Cornerstone — to discuss how AI is helping learning teams prove ROI like never before. They dive into data, experimentation, and the growing sophistication of behind-the-scenes learning systems.
In this episode, Dominik is joined by Marc Steven Ramos — a longtime L&D leader who’s worked at Google, Novartis, and Cornerstone — to discuss how AI is helping learning teams prove ROI like never before. They dive into data, experimentation, and the growing sophistication of behind-the-scenes learning systems.
If you're leading learning, building content, or trying to justify your team’s value in a tech-driven world — this episode is a must-watch.
🧠 Guest: Marc Steven Ramos
🎙️ Host: Dominik
00:00 – Intro: Meet Dominik and Marc Ramos
05:49 – Why L&D Should Be Upstream in AI Strategy
10:27 – Importance of Trial and Experimentation with AI
15:42 – Humans Still Matter in an AI-Driven World
20:53 – Finding ROI Opportunities Through AI Integration
26:21 – Real-Time Learning and the Future of Work
31:37 – AI Solutions Are Becoming Highly Specialized
36:33 – Why Having Multiple AI Tools Can Be Helpful
41:51 – A More Human Approach to Learning Technologies
47:10 – Leadership Mindsets Around Admitting AI Limitations
52:19 – Quickfire Reflections and Audience Insights
57:45 – Measuring Impact with More Concrete AI Tools
62:57 – Rethinking Knowledge Access and Availability
67:59 – Building a Culture That Embraces AI
73:14 – Coaching, Mentorship, and the Role of AI
